Handles every use case you have.
For those finding it hard to believe we could fit every use case and customer communication need you have into a single application. Voila.
If it doesn’t get used, it’s useless.
Pebble is a flexible platform. There's no jury-rigging multiple single-solution systems together. It's designed from it's core to be bedrock-stable for every type of critical customer communication you have, even when deployed across the largest systems with hundreds of locations and thousands of recipients. But it's also flexible, so it adapts to every odd use case and complicated one-off work flow.
And every one you’re going to need.
Pebble wasn't built to grab the low-hanging fruit of solving one little niche problem. To provide a solution for every small business we had to take the whole tree. We chose the hard route, the one that allows you to communicate with your customers on-demand, whatever they are.
We're the "interaction layer" that small business owners can use without disrupting their existing process or juggling yet another system and login. And we're built with an eye on the future, to handle the new use cases that are just around the corner, and the unknown ones far down the road.
The big red on-demand sales button for local business owners.
Built for every local business; doctors, dentists, and dog-walkers, butchers, bakers and candlestick makers.
Every use case. Every workflow. One Platform.
Would you buy a phone that only calls one number?
That's just what most businesses are doing. They're cobbling together solutions that were designed to solve only a part of the problem, systems that only handle a single use case. They're building a patchwork quilt of one-trick-pony apps and hoping it works.
It’s a risky strategy.
It's risky because it creates a mess of one-off systems and forces you to understand and support them all. It means that all of your communications and customers are not in the same place. And that means you’re losing time and resources, and continually trying to integrate all of your systems with each other. And it's risky because small local businesses are just beginning the move from analog to digital, so betting on one-off apps that you've strung together is a crapshoot.
It's a strategy that strands you on an endless replacement treadmill of square pegs and round holes, continually tearing out parts of the system because they don't quite fit. It's miserable, and it's costly, and in the end you're stuck with a mediocre system.
But that's just what many small business owners are doing.
Pebble is a different approach.
Pebble is designed to be custom designed. It handles every use case, even the oddball ones. And it's modular. That means that every business owner can use it the way that they need and get everything else out of their way so they can do their work.
And you can simply start using it differently – to build any solution you want. Special offers, events, customer loyalty, corporate programs, rewards, sales, discounts... Pebble ties everything together in a single platform.
So before you risk your bank account, reputation, and business outcomes on a jumble of one-trick ponies, let us show you what you're missing. Because there's old-school marketing, and then there's next-generation-didn't-know-that-was-possible customer communications with Pebble.
Focus on your business. We'll take care of the rest.
With Pebble, your customer relationships will be backed by the same infrastructure that powers hundreds of millions of critical customer communications every day.
A modular platform design that allows you to create and customize different workflows depending upon your needs
Mobile First Speed
Pebble uses the same infrastructure as Fortune 100 companies for almost instant deliverability.
Pebble is built in the clound so there's noting to download or install and it's always up to date and accessable 24/7/365 from anywhere.
Zero IT Overhead
No maintenance. No plugins or code updates. No need for an IT guru to deply. Pebble is always up to date with the latest version.
Manage your contacts, leads and customers with integrated tagging, uploads and exports. Add new contacts as subscribers automatically with Pebble Capture.
Unlimited Use Cases
Use Pebble for on-demaind sales, discoutns, review requests, events, offers, appointment cancellations or any other use case.
Set limites by number of offers, expiration times, run times and limit recipients. Pebbe's built in emotional buying triggers give you unmatched control.
Add your logo, custom graphics and colors to all of your offers and build your brand with every message.
Pebble automatically notifies both you and the customer of every offer accptance in real-time, and we inform all of your recipients if an offer is expired, already accpeted or unavailable so there's no confusion or extra work.
See who has recieved, opened, clicked on, declined or accpeted every offer in real-time. Our analytics gives you insight into what's working and what's not so that you can make better business decisons
Forward to URL or Phone
Forward any accepted offer to a valid URL or phone number. Send accepted offers to a payments page or your online scheduling tool, or have them call you immediately to confirm an appointment or make a reservation.
Dediated Phone Number
Get your own dedicated phone number with your Pebble account. You can even choose the phone number you want.
Integrated Email (coming soon)
Send offers and communications via email as well as text throught the same system for even more flexibility.
Inbound Lead Capture
Allow new customers to subscribe directly to your business through our inbound lead capture and automatically add them to your contact list.
Set number of offers that can be accepted, send times and expiration for every offer to maintain absolute control and remove risk.
Real Time Status
Every offer updates in real time to reflect your settings, so there's no confusion and recipients can see the staus of the offer.
Pebble is not for everyone.
Pebble is not for everyone.
We want to be up front about that.
There are a lot of companies claiming to be magical customer communication solutions. Apps that send a message on Facebook or Instagram. Software that trundles around asking for your customers to review you on Google. Text message tools that let you chat if you can convince people to download and install yet another app.
These companies spend a lot on marketing, so perhaps they've convinced you that their single use case solution will work. Or maybe you're a keen do-it-yourselfer who is happy to gamble on an à la carte system.
If that's the case then Pebble's not for you.
Because Pebble is designed as a complete A-to-Z customer communication platform.
We think it’s the only customer communication solution you’ll need, and that you can save a boat-load of cash, and make even more, using it.
Ask any of our customers.
So, you've got some important choices to make. But before you make a decision, may we humbly suggest that you take a look at Pebble and see for yourself the future of successful small businesses?
Because, while we can tell you all of the ways that Pebble is your best choice, we'd rather show you.
The Platform Statistics
Average open rate
Average response time
Number of customer communication tools you'll need
Number of sales guys you'll talk to