The easiest way to connect with your customers and sell to them on-demand.
 
Productivity

Fill appointments and cancellations 20x faster without the phone calls.

The average single physician practice loses $150,000 a year to cancelations and unfilled appointments. Pebble makes sure your schedule is filled.
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Why is your front desk still wasting time endlessly calling patients when you can fill empty appointments and cancellations 20X faster?
More than 90% of your patients want you to text them rather than call. Pebble increases your teams productivity with the tools to automatically fill appointment times 20x faster than your current system.
 
 
 
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Fill Appointments In Minutes. Or less.

Add or select recipients, enter the appointment information and click send. The recipients receive a simple text message. On average, 99% of will open and view it. 95% will see it within 3 minutes. Once a patient accepts this appointment both you and the patient are notified and other recipients see that appointment as already filled.

Simple.

 
 
 

It’s easy for business owners to love us, which is why so many do.

Built for every local business; doctors, dentists, and dog-walkers, butchers, bakers and candlestick makers.

 
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I was initially skeptical but Pebble gave me something I never had - control of my weekly cash flow. If I need more sales I just push the button and it’s sold. It’s magic.
— Ben Martinez, Sumato Coffee
Instead of sending staff home when it’s slow, we send out an offer. Works like a charm and keeps everyone busy.
— Maddy Webb, The Lift Grill
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We used Pebble as a novelty for the first few weeks to reward our best customers – then looked at the sales numbers. Now we use it all the time.
— Yoshi Shiraki, stylist
 
Lost Revenue

The average single clinician practice loses $150,000 a year to sudden cancelations and unfilled appointments, but you don't have to.

Pebble gives you the tools to connect with your patients on-demand and in real time to fill your schedule in minutes without the time-waste and hassle of endless phone calls.
 
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It's either an on-demand productivity masterpiece that gives you a good part of your life back, or another 2 hours a day you have to look busy.
Pebble makes filling your schedule easy.
 
 
 
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Send

Send to specific individuals or targeted segments like your "next available" list without spamming your entire contact list.

 
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Control

Add limits by number, recipients, send time, and everything else you need to keep complete control.

 
 
 
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Real-Time Status

Pebble handles notifications, tracking, and reporting automatically, so there's no more back-and-forth with patients needing information.

 
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Simple

Add or select individuals or a patient segment, send, and Pebble handles the rest automatically.

 
 
 
Productivity

So much more than your current system. And so much less, too.

Staff productivity is critical. Pebble makes your front desk more productive and efficient giving you more time with patients and less time wasted on the phone.
 
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Introducing the waiting list.
Now without the wait.

 

The more patients you have, the more practical it becomes.

Take a look at your front desk. There’s a lot of wasted time and effort spent on the phone trying to reach patients one at a time in an endless slog to keep everyone’s schedule filled. It's inefficient, unproductive, and it eats up 30% of your teams day.

And there's another problem. It wastes your money. It's taxing your staff with endless phone calls and taking time away from patient care. Worse, it doesn’t always work. In fact, the average single physician practice still loses $150,000 a year doing just what you’re doing now.

We chose a different approach because we realized an important but overlooked fact: If we could simply get to the right people we could fill this appointment instantly.

Pebble puts a merciful end to your staffs time-wasting phone chores and teeth grinding patient bottlenecks. We provide a simple workflow that replaces your “next available appointment” call list with a simple group text message. It allows patients to receive and fill a canceled appointment or gap in your schedule, and it works at least 20x as fast as calling.

The result; an automated appointment process that makes your front desk more productive and that your patients will love.

  • 99% of people will open and view it.

  • 50% will open your offer within the first 60 seconds. 95% will see it within 3 minutes.

  • 3 minute average response time – 2400x faster than email (2.5 days for average email response).

  • Sending 1 text is 20X quicker than a single phone call.

Imagine what that might look like for you.

References

Berg, B., Murr, M. et. al. (2013). Estimating the Cost of No-shows and Evaluating the Effects of Mitigation Strategies. National Center for Biotechnology Information. https://www.ncbi.nlm.nih.gov/pubmed/23515215

Molfenter, Todd. Reducing Appointment No-Shows: Going from Theory to Practice. https://www.ncbi.nlm.nih.gov/pubmed/23607670

The American Journal of Medicine. The Effectiveness of Outpatient Appointment Reminder Systems in Reducing No-Show Rates. https://www.ncbi.nlm.nih.gov/pubmed/20569761

 

20x faster than your current system.

Example: 57 minutes saved x 3 appointments per day x 5 days a week x 4 weeks a month = 57 hours saved per month.
57 hours at $25/hour overhead = $1,425 in staff time saved per month – $17,100 per year.

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Frequently Answered Questions

 

How much time can Pebble save me?

Here’s an example: Let’s say you’re filling or rescheduling 3 appointments per day and it takes you a total of 1 hour per completed appointment including missed calls, leaving messages, call backs, conversations, dialing and everything else. Pebble takes about 3 minutes to send to that same 5 people so the difference is 57 minutes.

Now let’s apply a little math: 3 appointments per day x average of 57 minutes saved per appointment x 5 days a week x 4 weeks a month = 57 hours saved per month . Take that 57 hours saved x $25/hour in staff overhead = $1,425 saved every month.

Feel free to plug in your own numbers of course as your mileage may vary. You may be open on Saturdays and save even more time and money.

 

How much more profitable can Pebble make me?

Pebble drives revenue directly and indirectly to make you more profitable.

By freeing up time for your front desk the have more time to spend on revenue producing tasks and patient services, by filling appointments that would have gone unfilled, and by connecting you in real-time to your patient population to sell even more of your capacity.

Pebble also makes your patients happier, reducing churn, and drives more word out mouth, expanding your patient population and total sales revenue.

Pebble’s connects you directly to your patients and gives you the tools to drive sales and patient satisfaction in ways you never thought possible.

Read 25 more ways that you’ll love Pebble >

Will Pebble change the way we already work?

Nope. Pebble is simple and straightforward. You don’t have to hook it up to anything or give it access to any other system. It works when you need it, and gets out of your way when you don’t.

Pebble solves the problem of “I need to push a button and get an appointment filled in the next 5 minutes”.

And because it’s so fast you’ll find that you can turn to it for all kinds of patient communications. Here are 25 more reasons you’ll love Pebble >

 

How often can I use it?

Use Pebble as often as you want. Many businesses use it multiple times a day to fill appointments, send reminders, and fill unfilled appointments by sending ‘micro-offers’ to just a few people at a time.

You just want to make sure that you’re not spamming the same people over and over. In most cases for filling appointments you’re simply sending to the people on your “next available appointment” list which should change frequently anyway.

 

What training do I need? What about support?

Fortunately, Pebble is awesomely simple to use so you’ll probably never need our dedicated playbooks, knowledge base, email or phone support. But if you do, we’ve got your back. In fact, we LOVE hearing from you when you have a problem we can fix or something doesn’t quite make sense or is confusing. We’ll sort it out tout suite.

 
 
99%

Average open rate.
95% within 3 minutes.

3min

Average response time.
2400X faster than email.

20X

Faster than a single phone call
100x faster than calling 5 people.

91%

of your patients prefer to be texted.

 

For even more reasons to try Pebble, just continue working without it.

Try Pebble risk free and see just how easy it really is.